Online orders under $125 will be charged a flat-rate fee of $9.99+tax. Exceptions will apply when shipping to remote areas in Canada. Due to the rising cost of shipping and supply chain shortages, we reserve the right to limit the number of pairs of shoes we ship to one customer.
The fee for shipping to Remote locations is $19-$23.
We use Purolator as our primary carrier. P.O. boxes and remote areas are shipped via Canada Post. **During the Canada Post Strike all orders wil be shipped Purolator**
Due to the value of our orders, a signature is required on orders over $75.
Remote locations are not included in shipping promotions.
Our goal is to have the order delivered in 4-8 business days. (Remote areas may take longer). We do not ship outside of Canada.
Once your order has shipped we are unable to change the shipping address or cancel the order. If there is an issue with the shipping please contact the shipping company directly.
If a package is refused we will not refund shipping charges.
ALL SHIPPING/DELIVERY CONCERNS MUST BE ADDRESSED WITHIN 5 DAYS OF THE PACKAGE BEING RECEIVED.
All of our orders are shipped from our Distribution Center in Cambridge, Ontario.
PROVINCE | ESTIMATED DELIVERY STANDARD |
Ontario & Quebec
|
2-3 business days
|
Prince Edward Island, Nova Scotia & New Brunswick
|
3-4 business days
|
Alberta, Manitoba & Saskatchewan
|
3-5 business days
|
Newfoundland & Labrador
|
3-6 business days
|
British Columbia
|
5-7 business days
|
Yukon Territories, Northwest Territories & Nunavut
|
5-8 business days
|
Most disappointing experience. The shoes were purchased in March 2024 and the primary use has been in light reno work and yard work at home. It doesn’t wear like a safety shoe which is great but going up and down stairs has caused the fabric to tear at the toe seam. Customer service won’t help but send a link for the warranty and they basically state they will decide what they will do (refund/replace/F you over). Not impressed for a $186(incl tax) shoe. Look for a better lightweight shoe.
About 2 months in them 3x a week in a fairly lightweight environment (indoors). Fit a hair tight if you use anything other than the included insoles or thick socks. Seems to be holding up well.